Adding a new contact on the Chime mobile app is quick and straightforward. Once added, they will automatically receive an invitation to download and log in to Chime — and their details will sync instantly with the web platform, so there is no need for double entry.
How to add a new contact
From the home screen, select the Contacts tile.
Tap the Add New Contact button.
Select the role type.
Select the trade type.
NB. The camera screen will now appear to take a photo of individual. Do this first and then you will be asked for their name and mobile.
Take a photo of the operative - head and shoulders, no hats, glasses etc.
Enter their:
First name
Last name
Mobile number
Press Next.
The contact is now added to Chime. They will automatically receive a text invitation to download and log in to the app. See
Their details will sync automatically with the address book on the web platform — no need to add them twice.
Use Case
This feature is permission-based and is typically used by site managers and above who are responsible for onboarding new operatives onto a site.
💡 Tips
Make sure the photo is clear and shows the operative's face — this is used for identification purposes across the platform.
Double-check the mobile number before pressing Next, as the text invitation is sent automatically and cannot be recalled.
If the operative doesn't receive their invitation, check the number entered is correct and ask them to check their spam or blocked messages folder.