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Quality Assurance Overview

How test plans, inspections and reviews work together in Quality Assurance

Quality Assurance helps you check work on site step by step, whether that's plots, flats, rooms or any other area. You build a test plan once, create an inspection for each area you're checking, and your inspectors complete each step on the mobile app. Where a step needs checking, a reviewer accepts it or sends it back for rework.

Example: a plot handover plan with steps for first fix, second fix and final inspection, run on every plot on a new phase.


How Quality Assurance Works

  1. You build a test plan. A test plan is a list of steps. Each step has its own form, a cohort who completes it, and, if it needs checking, a cohort who reviews it.

  2. You create inspections. An inspection is one run of a test plan for one reference (such as Plot 12) on one site. You can create them one at a time or dozens at once.

  3. Complete the inspections. On the mobile app, inspectors see the steps waiting for them, fill in each step's form and submit it.

  4. Reviewers accept or return each step. Reviewers accept a submitted step as a Pass or Fail, or return it for rework with a comment. Steps that don't need review are approved automatically.


Statuses at a Glance

Test plans

  • Draft: being built. Inspections can't use it yet.

  • Published: ready to use for new inspections.

  • Disabled: no longer used. It can be published again.

Inspections

  • Not started, In progress, Complete or Cancelled.

Steps

  • Not started: nobody has begun it yet.

  • In progress: an inspector is filling in the form.

  • Awaiting review: submitted and waiting for a reviewer.

  • Returned: sent back to the inspector for rework.

  • Done: accepted, with a Pass or Fail result, or Auto-approved if the step doesn't need review.


Quality Assurance Articles

Setting up

Managing inspections (web)

For inspectors (mobile app)

For reviewers (web)


Use Case

Quality module can be used across the team - from the Quality managers who set up test plans and inspections, site and contracts managers who track and review progress across plots and sites and operatives / managers who complete checks on site.

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