Skip to main content

Removing a Student or Cancelling a Course

How to take someone off a course or cancel the whole course

If a student can no longer attend, you can remove them from the course. If the whole course isn't going ahead, you can cancel it. In both cases, students are told by email and the course is removed from their calendar and timesheet.


Removing a Student

  1. Select Training, then In-Person Courses, and open the course.

  2. In Students, select Remove next to the student.

  3. Check the name in the confirmation and confirm.

    • The student is taken off the course.

    • Their Training Days for the course are removed from their timesheet.

    • If the course is published, they're sent a cancellation that removes the course from their calendar.

Cancelling a Course

  1. Open the course.

  2. At top right of details page, select Cancel course.

  3. Read the confirmation and confirm.

    • Every student is taken off the course and notified.

    • Their Training Days are removed, and the course is removed from their calendars.

    • The course and its students show as Cancelled.

A cancelled course can't be edited or published again.


Use Case

Training managers and coordinators handling changes before a course, such as a student who's no longer available, or a course that's been called off.


💡Tips

  • You can only cancel a course that hasn't started yet.

  • In Outlook, a cancelled course may stay in the calendar marked as cancelled until the student removes it.

  • Once a course is cancelled, you can archive it to tidy up your list. See Archiving a Course.

Did this answer your question?