When you deactivate an operative in the Address Book, any active deduction plans they have are paused automatically. The balance stays exactly as it was, and you can then decide whether to settle it, cancel it or resume it later.
What Happens When You Deactivate an Operative
Their active plans are paused from the week after their final pay week.
A deduction already due in their final pay week is still taken.
Each plan shows as Paused on the Deduction plans screen, with the balance unchanged.
The plan's Audit log records the pause as Auto paused.
Dealing With the Remaining Balance
Filter the Deduction plans screen by Paused to find the plan.
Open the plan by selecting View.
Choose what to do:
Lump-sum settlement: recover all or part of the balance through pay.
Cancel plan: write off the balance.
Leave the plan paused, and resume it if the operative returns.
Use Case
Super Users / Payroll teams handling leavers who still owe money through a deduction plan.
đĄTips
To recover the full balance from a leaver's final pay, apply a full lump-sum settlement before you deactivate them.
Reactivating an operative doesn't restart their plans. Resume each plan yourself when you're ready.
This also applies to operatives deactivated automatically on their leave date.