You can pause any active plan, for example if an operative is going through a difficult time and asks for deductions to stop for a few weeks. While a plan is paused, no instalments are taken and the balance stays exactly as it is. The plan only starts again when someone resumes it.
Pausing a Plan
Open the plan from the Deduction plans screen by selecting View.
Select Pause button
Choose the week you want the pause to start from
Confirm with 'Pause plan' button
The plan's status changes to Paused.
Any deductions from the pause week onwards that are already on timesheets are removed.
Resuming a Plan
Open the paused plan from the Deduction plans screen.
Select Resume button
Choose the week you want the plan to go 'active' again.
The plan's status changes back to Active, and instalments are taken again from the selected week onwards
NB: The plan will continue to have Pause status until the chosen week to resume begins. At that point, it the status will turn Active again.
Use Case
Super Users and Payroll who agree a break in repayments with an operative.
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A paused plan won't restart on its own.
Pausing doesn't change the balance or the number of instalments. The plan simply picks up where it left off.
You can't pause from a week that has already passed.
Use the All statuses filter on the Deduction plans screen to find paused plans quickly.