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Viewing and Tracking Deduction Plans

How to find a plan and check its balance, schedule and history

The Deduction plans screen lists every plan on your account. You can search it, filter it and open any plan to see what's been recovered so far, what's still outstanding, and what's happening each week.


Finding a Plan

  1. Select the Chime Time tile, then select Deduction plans.

  2. Use search bar and filters to look by operative name or plan name

    • Each row shows the operative, reason, status, instalments applied, total and outstanding balance.

    • Results show 25 per page. Use Previous and Next to move between pages.

  3. Select View on the plan you want to open.

Reading a Plan

  1. Once you open up a plan, you will get a summary with all the relevant details:

    • Outstanding of the total, and the amount Recovered.

    • Installment total amount

    • Date the plan Started and the Est. completion date.

    • Schedule breakdown

    • Options - edit, lump-sum, pause and cancel plan (see separate articles on these)

    • View audit log

Schedule for each pay period's date range, amount and status:

  • Pending: coming up, or on a timesheet but not yet taken.

  • Applied: taken from pay.

  • Skipped: not taken that week. An extra week is added to the end of the plan.

  • Cancelled: removed, for example because the plan was paused or cancelled.

Select Audit log to see every change made to the plan, when it was made and who made it.

  • This includes edits, pauses, resumes, lump-sum settlements and cancellations.


Use Case

Payroll teams and managers checking what an operative still owes, answering an operative's question about their deductions, or checking that deductions are being taken each week.


💡 Tips

  • If an operative has more than one plan, each plan shows its own balance. There's no combined total.

  • Use the status filter to find plans that are Paused and may need someone to act on them.

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