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Changing a Person's Directory Role

How to update someone's directory role and permissions

Every person is given a directory role when their profile is first created, and super users can change this at any time. Changing someone's directory role updates what they can see and do on both the Chime mobile app and desktop, so it's worth taking care before confirming a change.


Changing a Directory Role

  1. Select the Address Book tile.

  2. Choose the person whose directory role you want to change.

  3. On their profile, find the Current Role box underneath their photo.

  4. Select the pen icon

    • A pop-up appears - select the directory picker.

  5. Choose the role you want to assign, then select Select to confirm.

The person's directory role updates straight away, along with their permissions on the mobile app and desktop.


Use Case

Super users or anyone with permissions to change someone's directory role. This is typically used when someone's position or responsibilities change and they need a different level of access.


💡Tips

  • Changing someone's directory role changes their permissions on both the mobile app and desktop immediately, so make sure you've picked the right role before confirming.

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