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Data Security & Storage

Chime Software’s platform Chime Site is a true cloud-based solution.

Chime Software partner with both Microsoft and MongoDB who provide managed GDPR compliant services to deliver our platform. This means our customers data is stored digitally online in secure encrypted certified and compliant Database Server’s in the Microsoft Windows Azure environment.

Chime Software’s Privacy Policy can be found on our website:

Microsoft and MongoDB GDPR policies can be found via links below:


Key Points

  • Chime Software does store ‘Personal Data’ for example = identifiers, location data, address, telephone number.

  • Chime Software however doesn’t process data in the context of selling goods and services

  • Chime Software doesn’t use client’s data to partake in direct or digital marketing strategies

  • Chime Software doesn’t use or share clients data


Environment

Our Microsoft Azure data centre is UK based and data back up’s are taken multiple times during a day with all “data residency” and ‘sovereignty’ being stored at rest in the UK.

Why a Cloud Solution is Important?

The benefits of a cloud solution are many, however for most people the ability to view data on any device, any-where at any time is the most significant.

Being Cloud-Based specifically means for our customers:

  • No Expensive Servers

  • No 3rd Party Backups

  • No quarterly – yearly maintenance process

  • No installing and updating of clients servers

  • A rapid installation and a highly scalable solution

Breach Notifications – Chime Software and all staff conform and are briefed on GDPR. In the unlikely event we should have a data breach, our DPO knows to notify the DPA within 74 hours.

Right to Access / Data Portability – Chime Site enables selected users to see their data that is being held. This can be turned on and off on request.

Privacy by Design – System data is only visible by a highly configurable user access level.

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