Visitor Mode allows site tablets to capture visitor information quickly and efficiently without requiring pre-registration. When enabled, a dedicated Visitor tab appears on the tablet sign-in screen where visitors can check themselves in by entering basic details and taking a selfie.
The system automatically creates a temporary profile for each visitor, which appears in Who's on Site for the duration of their visit. Visitor profiles are automatically deactivated when they sign out or at midnight if they forget to sign out.
Enable Visitor Mode on a Site Tablet
Go to Address Book
Select 'Tablets' Tab
Choose the tablet you want to configure (or follow the steps for setting up a new site tablet)
Under Tablet Sign-In Method, press the pen icon
From the drop-down list, select PIN & QR Code
Press Save
Once saved, a new Visitor tab will appear on the tablet sign-in screen.
How Visitors Use the Tablet
Visitor taps the Visitor tab on the tablet sign-in screen
Visitor enters their:
Name
Company
Who they're visiting
Tablet captures a selfie to complete the check-in
Visitor is now signed in and Site Managers can view them on Who's on Site
Where to Find Visitor Information
Who's on Site
Visitors appear in Who's on Site on both the mobile app and web platform whilst they are on site
Filter by role 'Visitor' to view only visitors in reports
Address Book
A temporary profile is automatically created in your Address Book for the duration of the visit
The profile is deactivated when the visitor signs out
If the visitor doesn't sign out, the profile is automatically deactivated at midnight
💡 Tips
Visitor Mode requires the PIN & QR Code sign-in method to be enabled on the tablet
Visitor profiles are temporary and only active while the visitor is on site
Use the Who's on Site report filtered by 'Visitor' role to track all site visitors
Visitor selfies are captured for security and identification purposes