You can quickly add new users directly from the Chime mobile app. This allows teams to get workers set up on the platform within minutes, without waiting for office administration.
Once added, the new user will receive a text message with instructions to download the Chime app and their unique six-digit PIN, allowing them to sign in and begin onboarding or signing any required documents straight away.
Steps to Add a New User
Open the Contacts tile in the Chime app.
Select Add New Contact.
Choose the role type (for example Operative, Supplier, Subcontractor Operative, or Supervisor).
Select the trade type from the list.
If the person is a supplier or subcontractor, select the relevant company name.
Enter the person’s first name, last name, and mobile number.
Press Next to complete the setup.
The user is now created. They will receive a text message containing a link to download the Chime app and their six-digit PIN. Once they download the app and sign in, they are ready to start using Chime.
Use Case
Adding users through the mobile app is primarily used by Site Managers, Contract Managers, and other authorised roles who need to quickly onboard workers directly from site. Operatives do not have permission to add new users.
💡 Tips
Make sure the mobile number is entered correctly, as this is where the invitation link and PIN will be sent.
Add new workers as soon as they arrive on site so they can complete onboarding and sign required documents immediately.
If the user does not receive the message, check their number and ensure they have mobile signal or messaging enabled.