The Contract Manager directory role provides broad operational visibility across the sites they are responsible for. Contract Managers can access both the Chime web platform and the mobile app, allowing them to oversee site activity, review documents, manage people, and approve timesheets.
However, their access is restricted to the sites they have been allocated to. They cannot see or manage sites outside of their assigned area, and most site configuration settings remain view-only.
NB: Please note that the below are the default Directory Roles for Contract Manager within Chime. However, there can be some variation within these roles depending on whether you have additional modules or if you have chosen to switch on or off certain permissions.
What can they access on Web Platform?
Allocated Sites Only
Contract Managers can only see the sites that have been assigned to them. If they are not allocated to a site, it will not appear in their site list.
Site Details (View Only)
Within an assigned site, Contract Managers can view key information such as:
Site reference code
Operating hours
Client details
Key people
Other site identification details
They cannot edit these details.
Site Notes
Contract Managers can:
View notes recorded against the site
Add their own site notes
Export notes to Excel or CSV
They can also view the site location, although they cannot change it.
Who’s On Site
The Who’s On Site section shows:
Everyone currently signed into the site
Historical sign-ins and sign-outs
This gives Contract Managers a full overview of site attendance.
Site Directory
Contract Managers can view and manage the Site Directory, including:
Viewing people listed as key contacts
Adding additional key people
Granting visibility for individuals who need to view the site
Site Documents
They can view site documents that have been signed or acknowledged during sign-in or sign-out processes.
They cannot create new documents themselves.
Reports (Limited Access)
Contract Managers can access three operational reports:
Current Hours
Current Hours by Employer
Current Hours by Trade
These reports include information such as:
Hours worked
Worker names
Employer information
Trade categories
Pay rates are not visible in these reports.
Forms
The Forms section shows completed checklists associated with the site.
Site Files
Contract Managers can upload and organise documents within Site Files, which act as reference documents for the site.
Examples include:
Drawings
Company policies
Supporting documentation
Folders can be created to organise files, making them accessible via the mobile app.
Site-Wide Notes
They can view and add site-wide notes, and export these notes if needed.
Approvals
Contract Managers can approve timesheets through:
Detailed Approvals
Approve timesheets individually.
Approval by Site
Approve timesheets in bulk for an entire site.
Skills Matrix
Contract Managers have access to the site-wide Skills Matrix, which displays the skills held by workers across the site.
Address Book
The Address Book allows Contract Managers to view information about workers and contacts across the platform.
They can see both:
Direct employees (PAYE)
Supplier/subcontractor workers
For each person, they can view:
Personal details (trade, address, emergency contact)
Employment details (business units, employment types, contracted hours, time off policies)
Signed documents
Completed forms
Comments
They can also upload documents linked to individuals.
However:
They cannot edit personal details
They cannot resend invite messages
Adding People
Contract Managers can add new users via the web platform, but only under roles below their own level, such as:
Operative
Supplier Operative
They can also:
Add new client names
View supplier companies
Set up site tablets
What can they access on Chime Mobile App?
Contract Managers can also perform many tasks using the Chime mobile app, which allows them to manage site activity while on the move.
Sign In / Sign Out
Contract Managers can:
Sign in or sign out of sites
Sign someone else into site
Search for sites
Sign required documents
Approvals
They can approve timesheets directly from the mobile app, making it easier to manage approvals while away from a desktop.
Who’s On Site
The mobile version of Who’s On Site shows everyone signed into the sites they are responsible for.
Skills
Contract Managers can add their own skills within the mobile app.
Any added skills must be verified by a Super User or Super User Payroll before becoming verified.
Site Notes
They can add notes related to site activity, such as:
Deliveries
Incidents
Key updates
Previous notes can also be reviewed.
Site Directory
The Site Directory allows Contract Managers to:
Search assigned sites
View Site Files
View Site Forms (completed checklists)
Use the route button to navigate to the site via Google or Apple Maps
Contacts
Contract Managers can:
Search for any contact (PAYE or supplier)
Add new contacts
View contact profiles
From a contact profile they can:
Sign the person in or out
View their skills
View signed documents
Call or text them
View their tablet PIN
Timesheets
Contract Managers can view their own weekly timesheet and add comments if required.
Signed Documents
This provides a full audit trail of all site documents they have signed.
Checklists
Contract Managers can complete checklists assigned to their cohort. They can also:
Save checklists in progress
Return to complete them later
View completed forms
Profile and Settings
By selecting their profile picture, Contract Managers can access their personal profile.
Within Settings, they can contact Chime Support, which is available between 7:30 AM and 5:30 PM.
Role Flexibility
Permissions for Contract Managers can be customised based on organisational needs. If you need to adjust what Contract Managers can see or do, contact your Helpdesk or Customer Success Manager to review and update the configuration.