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Add a new user

Updated over 2 weeks ago

The Address Book is where you add and manage all users, suppliers, and clients. To add a new user, you will need to add: first name, last name, mobile number, directory role (see: what is a directory role) and trade type. Once added, a Chime invitation will automatically be sent out to them to their mobile phone.


Add your new user

  • Select the Address Book tile

  • Here is Address Book Dashboard - where you can add, search, and manage contacts (people, clients, and suppliers).

  • Click the Add New Person button on the top right.

Select their Directory Role

Note: Directory Roles are important because they determine permissions that person will have in Chime

  • Select the person’s Directory Role (e.g. Operative, Site Manager, Supervisor).

  • Choose the Role Type from the default list (or add new role types) – can discuss this with your Customer Success Manager.

  • Click Select once you’ve chosen a role type.

Add name and mobile number

  • Enter the person’s First Name and Last Name.

  • Enter their Mobile Number.

Note: Mobile number is mandatory for creating a new Chime invitation since it is sent to their mobile phone.

Add Trade

  • Select their Trade from the picker list.

  • If the trade isn’t listed, click Add New to create a new trade type, then select it.

Invitation Sent

  • When all details are complete, click Save.

  • An invitation will be automatically sent to the person’s mobile.


Use Case

This task is typically completed by the Admin or Payroll Team when setting up a new user on Chime.


You can add more details later to a users profile, but the minimum required is a name, mobile number and directory role.


💡 Tips

  • Make sure the mobile number is correct

  • You can edit or add further details later from the person’s dashboard.

  • You can bulk upload users—ask your Customer Success Manager if you'd like support with this.

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