Pay rates in Chime allow you to set up and manage different payment rules to match your business needs. These can include overtime rates, sick pay, maternity pay, or travel allowances, and they can be applied to specific individuals, cohorts, or company-wide. Once configured, pay rates automatically feed into timesheets, saving time, reducing manual calculations, and making reporting seamless. Most pay rates are set up in collaboration with your Customer Success Manager, who will guide you through the process and show you how to manage them moving forward.
Setting up Pay Rates
Go to System Settings Tile → Pay Rates.
Select + Add New Pay Rate.
Fill in all relevant details (e.g., type of rate, conditions, applicable individuals or cohorts).
Save the new pay rate.
The rate will now automatically apply to the relevant timesheets.
⚠️ Always check with your Customer Success Manager before creating or editing pay rates, to ensure they are set up correctly.
Use Case
Customer Success Managers will usually configure pay rates during onboarding or setup.
Super User Payroll staff may also be given access to manage or amend pay rates as needed, with training and guidance provided.
💡 Tips
Use cohorts for groups with the same rules (e.g., weekend overtime).
Keep naming clear (e.g., Overtime – Saturday or Travel Allowance – Daily).
Review rates regularly to ensure they are still accurate and relevant.
Ask your Customer Success Manager for a walkthrough if setting up complex rules.